Job Description

Parts Manager Job Summary Chevrolet of Milford is looking for a motivated Parts Manager to motivate and grow our parts staff and the department to the next level. In this position, you will oversee the entire parts department. This involves managing employees, checking inventory, and ordering parts. You will also directly handle customer service when an issue needs extra support. Our ideal applicant has several years of experience working with auto parts, out sourcing parts, utilize ebay, facebook and other sources to locate parts and keep customer vehicles rolling out of our busy shop. the candidate needed with leadership and management experience. You also need strong customer service and communication skills. GM experience a PLUS Reynolds & Reynolds experience a PLUS ***** THE APPLICANT MUST HAVE ALL REQUIRED QUALIFICATIONS TO BE CONSIDERED****** Responsibilities Manage and lead Parts department staff Locate, order, and provide correct parts, accessories and merchandise while maintaining the highest level of customer satisfaction Assist with service management and cross train with service writing Become knowledgeable and maintain all company policies and procedures Maintain control of parts inventory and control obsolescence Maintain profitability Adhere to all safety and environmental protocols Oversee training for parts personnel Maintain parts department appearance and organization Maintain control of parts costs, system sourcing, and location/storage Maintain control of parts cores Maintain physical inventory reports on tires, oil, and cores Maintain and consistent watch on purchase orders (POs) through the Reynolds and Reynolds system; requiring POs be issued for all orders/purchases at time of order, assuring correct PO is recorded on all invoices Led parts department staff to foster collaboration and enhance operational efficiency. Streamlined inventory processes to maintain accurate stock levels and minimize waste. Resolved complex customer inquiries, ensuring satisfaction and encouraging repeat business. Negotiated favorable terms with suppliers to improve cost-effectiveness in procurement. Implemented procedures that increased inventory accuracy and departmental productivity. Delegated tasks to staff while setting priorities and objectives for the team. Developed parts department policies aimed at enhancing efficiency and effectiveness. Managed department budget, including forecasting expenses and controlling costs. Requirements

• Prior parts management experience in a dealership preferred
• Management and Parts inventory experience is required
• Good verbal skills
• Strong people skills
• Ability to interact with various levels of management and customers
• Ability to lift 50 pounds

· 401K

• Paid time off
• Life Insurance

• Management: 5 year (Preferred)
• Parts Department: 5 year (Preferred)

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