We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
If you are looking for an opportunity to work for a fast growing, family-owned dealership, then Route 4 Auto Group is for you!The Route 4 Auto Group is seeking a PART TIME Evening Receptionist with excellent customer service skills and a winning attitude! This individual...
...12:00am EST, every other Saturday and Sunday This is a work from home opportunity that will require reliable access to a computer,... ...Delivery Solutions is one of the largest employers of acute-care pharmacists in the United States. Cardinal Health is the employer of...
...its more than 25 programs. Check out Bellefaire JCB: Join Our Team on Vimeo! SUMMARY: The TEAM Counselor is a clinical professional embedded in the school community to provide specific collaboration services. These services are designed to enhance and improve...
...Location: Oak Ridge, Tennessee Title: Security Escort - Pending / Expected Start Jan 2026 Schedule (FT/PT): Regular Full Time Travel Required: No Clearance: Ability to Obtaina DOE Q Clearance North Wind Federal Services, LLC is an Alaska Native owned...
...supervision, produce 2D and 3D models and drafting of civil transportation plans using the latest version of either Microstation or AutoCAD drafting software in accordance with company and client standards Develop highway and roadway infrastructure projects with...